There are particular questions you need to ask an appliance repair technician before you hire them. As a homeowner, you want to ensure that people coming into your house are reliable, responsible, and qualified.
Nowadays, homeowners are spending more time in their houses than ever. This leads to more usage of the appliances. Unfortunately, it also increases the possibility of these appliances breaking down and requiring repair.
When you need to fix your appliance, you need to hire the right technician. If you choose the wrong one, it can lead to costly problems down the line.
Today, we’re going to share with you several questions you should ask when hiring an appliance repair Tulsa technician.
Can You Offer References?
Any reliable appliance repair technician will have a list of testimonials or references from previous clients. Furthermore, you should also try to check out their reviews from unbiased sources. This can include Yelp, Google, and the BBB. If an appliance technician has an excellent reputation, you can have peace of mind knowing that he will do an excellent job for you. Recent online reviews can help you make an informed decision when hiring a technician.
What is Your Level of Experience?
This is a given. Before you hire a professional appliance repair technician, you’ve got to ensure that he/she has the required experience and skills to properly do the job. If you’re searching for a reputable appliance repair technician, you need to hire one who has a proven record of quality and successful repairs.
Keep in mind that in this industry, longevity matters. Thus, you should ask the technician how long they’ve been in the industry. Professionals recommend that you only hire an appliance repair technician that has been in the industry for at least 3 years.
Do You Have Insurance?
While you’ve got the appliance repair technician on the phone, you should ask if they’ve got workers’ compensation insurance and liability insurance. You might want to look for another technician if you find out that the service provider does not have any of these things.
While there is a little possibility that your appliance repair contractor will damage your house, the liability insurance the technician carries will cover these damages if they occur. On the other hand, you’ll be liable for the damages if the contractor does not have any insurance.
Do You Have Manufacturer Certifications?
Is this an important thing to ask? The answer is yes. Modern appliances use technology in ways that you might not expect. Since there are new features in modern appliances, a lot of major brands award service certifications to technicians that have made an extra effort to pass tests and be approved by the brand.
If you ask about certifications, you can guarantee that you hire the appliance repair technician that is best qualified to fix your appliance. Also, you’ll want to ensure that the technician has all the required licenses needed by local authorities. There’s a huge possibility that the technician is a scammer if he/she does not have any license.